About Concord FaxAssist

The Concord FaxAssist application is designed to retrieve faxes to be processed by one of two methods. Either by checking a (1+N) IMAP email account, or directly through your Concord account which is setup with forwarding settings set to Inbound Web Services.

Depending on how each account is set up the faxes can be stored in a folder or printed to a specific printer. Each account can be set up to do either or both, and the settings for each account are independent of one another.

IMPORTANT!!! – Do not set up this service to check against email accounts used by anything other than this service as all messages that are processed are moved from the INBOX or deleted depending on the setup.

System Requirements

  • To use Concord FaxAssist, you must have a Concord Fax account.

  • Supported operating systems:

    • Windows 7, Windows 7 x64, Windows 8.1, Windows 8.1 x64

    • Windows 2008, Windows 2008 x64, Windows 2008 R2, Windows 2012

  • Concord FaxAssist requires at least 64 megabytes(MB) of RAM (128MB is recommended).

  • Concord FaxAssist requires at least 10 megabytes(MB) of available space on the hard disk (much more can be required based on the level of traffic you wish to handle).

Table of Contents

Topic

Description

Installation

Install Instructions

Configuration

Configuration information

Reference

Reference information

FAQ

Frequently Asked Questions