Retrieval method
Selecting IMAP from the drop down list will set the FaxAssist Manager interface up for retrieving faxes from your IMAP email address. The window will look like the screenshot below:

Mailbox Information
Setting | Description |
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Username | Username that will be used to login to the IMAP email account. Note if the server resides on an MS Exchange server use the format user@domain.local in which the domain specified represents your internal active directory domain which is not necessarily the same domain you accept emails from. Or you can specify netbiosdomain/username which again is a different format than your active directory domain. It is important if you choose the second format that you use a forward slash. |
Password | Password that will be used to login to the IMAP account listed above. |
Server | Server that the IMAP account resides on. |
UseSSL | Checking this will set FaxAssist to use SSL. |
Imap Port | Leaving this field blank will use the default ports for SSL or non SSL based on the UseSSL checkbox setting (993 or 143 respectively).
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Mailbox Enabled | Checking this checkbox will enable this account to retrieve messages. You can add additional entries and selectively enable or disable each. |
Auto Discover
FaxAssist Manager has the ability to automatically detect the most secure settings supported by your IMAP server. Fill in the "Username", "Password", and "Server" and then click "Auto Discover".

An "Auto Discover" dialog will open and if permitted, it will automatically detect the settings necessary and upon closing will populate the necessary settings.

Example Configuration Results

Output Locations
Setting | Required? | Description |
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PrinterName | Optional | Name of the printer that documents will get printed to.
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FileStorageLocation | Optional | Location that attachments will be stored.
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DoNotStoreMetaDataFile | Optional | If retrieving via inbound web services or if you have meta data enabled on forwarded emails then you have the option to disable the storage of the recived XML file.
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Processing Options
Setting | Required? | Description |
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ArchiveMailbox | Optional | If specified, emails will be moved to this folder after being processed. If this folder is omitted then emails will be immediately deleted from the inbox after being processed.
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PurgeDays | Optional | If the ArchiveMailbox has been setup then this setting will determine the number of days that messages will remain in the ArchiveMailbox folder before getting removed.
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MaxMessages | Optional | Maximum number of messages that the processor will process for each mailbox at one time.
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Optional Settings
Setting | Required? | Description |
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AuthType | Optional | Default=LOGIN. If specified allows one to override default authentication type.
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Domain | Optional | Only required if enabling NTLM authentication which is typically used by Microsoft Exchange |
HeaderFormat | Optional | Provides ability to have a header on the top of each printed document.
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FooterFormat | Optional | Provides ability to have a footer on the top of each printed document.
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