Retrieval method

Selecting IMAP from the drop down list will set the FaxAssist Manager interface up for retrieving faxes from your IMAP email address. The window will look like the screenshot below:

mailbox information imap

Mailbox Information

Setting

Description

Username

Username that will be used to login to the IMAP email account. Note if the server resides on an MS Exchange server use the format user@domain.local in which the domain specified represents your internal active directory domain which is not necessarily the same domain you accept emails from. Or you can specify netbiosdomain/username which again is a different format than your active directory domain. It is important if you choose the second format that you use a forward slash.

Password

Password that will be used to login to the IMAP account listed above.

Server

Server that the IMAP account resides on.

UseSSL

Checking this will set FaxAssist to use SSL.

Imap Port

Leaving this field blank will use the default ports for SSL or non SSL based on the UseSSL checkbox setting (993 or 143 respectively).

  • This does not need to be included in the xml file if using the default port.

  • If you use a non-standard port be sure to enter it here.

Mailbox Enabled

Checking this checkbox will enable this account to retrieve messages. You can add additional entries and selectively enable or disable each.

Auto Discover

FaxAssist Manager has the ability to automatically detect the most secure settings supported by your IMAP server. Fill in the "Username", "Password", and "Server" and then click "Auto Discover".

mailbox information auto discover

An "Auto Discover" dialog will open and if permitted, it will automatically detect the settings necessary and upon closing will populate the necessary settings.

mailbox information auto discover results

Example Configuration Results

mailbox information populated

Output Locations

Setting

Required?

Description

PrinterName

Optional

Name of the printer that documents will get printed to.

  • If you do not wish to have documents printed then leave this field empty.

FileStorageLocation

Optional

Location that attachments will be stored.

  • If you do not wish to have files stored leave this field empty.

  • Note that the username the service runs under must have permissions to write to this location

DoNotStoreMetaDataFile

Optional

If retrieving via inbound web services or if you have meta data enabled on forwarded emails then you have the option to disable the storage of the recived XML file.

  • If you do not wish to have xml files stored enable this feature

output locations

Processing Options

Setting

Required?

Description

ArchiveMailbox

Optional

If specified, emails will be moved to this folder after being processed. If this folder is omitted then emails will be immediately deleted from the inbox after being processed.

  • It is recommended that you set the archive folder so that processed emails can be accessed should something not work correctly.

PurgeDays

Optional

If the ArchiveMailbox has been setup then this setting will determine the number of days that messages will remain in the ArchiveMailbox folder before getting removed.

  • This will default to 7 days if left blank and ArchiveMailbox is defined.

MaxMessages

Optional

Maximum number of messages that the processor will process for each mailbox at one time.

  • If set to 0 this will force the application to retrieve all messages on every poll. Not recommended for high volume accounts as the memory required can be quite large.

  • This will default to 20 if left blank

processing options imap

Optional Settings

Setting

Required?

Description

AuthType

Optional

Default=LOGIN. If specified allows one to override default authentication type.

  • This is typically only required when you are pointing to a Microsoft Exchange server that requires NTLM authentication. Valid values are LOGIN, NTLM, CRAM-MD5 and PLAIN

Domain

Optional

Only required if enabling NTLM authentication which is typically used by Microsoft Exchange

HeaderFormat

Optional

Provides ability to have a header on the top of each printed document.

FooterFormat

Optional

Provides ability to have a footer on the top of each printed document.

optional settings imap