Service Description

Concord Folder Fax monitors folders defined in the FaxFolderList.xml file. A folder can be setup to use SMTP or Web Services to send the faxes using the Concord network. Once configured and services is running, sending faxes is as simple as creating new files to be faxed in the monitored folder.

At a specified interval a monitored folder is checked for new files. When new files are found they are moved to a unique job folder and checked to see if they contain overrides for fax number or email notification address. Once the file has been validated it is packaged up and sent using the monitored folders selected transport method. If successful the fax request is moved to a completed folder location and if failed moved to a failed folder location defined in the faxfolderlist.xml file.

Each folder that is monitored has a history location that contains a file for each day representing the status of each fax sent for the period. For further details about a given fax you can look at the job.log located in the failed or completed folders for the specific fax job.

Single file with no overrides

This is the simplest method of faxing a file and simply requires you drop a file into a monitored folder.

Note however that the folder being monitored must have FaxNumber set in FaxFolderList.xml file since no overrides are detected the fax will always be sent to the number defined for the folder being monitored.

Single file with overrides

The file dropped can have information added to the filename to provide override values for FaxNumber and EmailNotificationAddress.

See Fax File Override Naming Convention for detailed description of naming convention. Example filename job1-fax={12065551212}.tif would override the fax number to 12065551212.

Single file with xml overrides

For each file found in the monitored folder you can have a matching filename ending in .xml that will be used to set additional values specific to the fax being sent. So if you have a file job1.tif and included another file job1.xml the xml file would be used to look at setting more detailed settings for the fax being sent.

See Fax File XML Override Naming Convention for details. Note if you are using this approach place the XML file first and the document to be faxed last to avoid having the file picked up before the xml file is present. You could also place an extension on the filename such as .temp to avoid it being processed until you rename to its valid extension name.

Multiple files

To send more than one file you must create a folder under the folder being monitored. All subfolders created will have all files processed as one request. You can also include in the folder an XML file matching at least one of the files in the folder.

To ensure that the folder is not processed till it contains all files name the folder so it ends in .temp and when all files have been placed remove .temp and the folder will then be processed.